Delivery and Returns Policy
Delivery
UK Mainland:
Returns
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your Adella board game, we offer a hassle-free return policy:
For damaged or defective items, please contact us immediately at [email protected], and we'll arrange a replacement or refund at no cost to you.
We reserve the right to refuse returns that do not meet our policy requirements.
If you have any questions about our delivery or returns policy, please don't hesitate to contact us at [email protected]
(Note: You may want to adjust the international shipping prices and estimated delivery times based on your actual costs and experience. Also, ensure all email addresses used are correct for your business.)
Delivery
UK Mainland:
- 2nd Class Delivery: FREE
- 1st Class Delivery: £5.00
- Europe: £12.00
- North America: £15.00
- Rest of World: £20.00
- UK 2nd Class: 3-5 working days
- UK 1st Class: 1-2 working days
- Europe: 5-7 working days
- North America: 7-10 working days
- Rest of World: 10-14 working days
Returns
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your Adella board game, we offer a hassle-free return policy:
- Returns are accepted within 30 days of purchase.
- The game must be unused and in its original packaging.
- Return shipping must be paid by the customer unless the item is faulty
- For international returns, customers are responsible for return shipping costs.
- Contact our customer service team at [email protected]
- Include your order number and reason for return
- We'll provide you with a return address and any necessary instructions
For damaged or defective items, please contact us immediately at [email protected], and we'll arrange a replacement or refund at no cost to you.
We reserve the right to refuse returns that do not meet our policy requirements.
If you have any questions about our delivery or returns policy, please don't hesitate to contact us at [email protected]
(Note: You may want to adjust the international shipping prices and estimated delivery times based on your actual costs and experience. Also, ensure all email addresses used are correct for your business.)